Comixology hacked, urges users to re-set passwords

By John Freeman on March 6, 2014

Major digital comics hub Comixology has announced its servers have been hacked and has begun the process of advising users to re-set their passwords.

The company says that no financial information was accessed.

Here’s the company’s statement:

In the course of a recent review and upgrade of our security infrastructure, we determined that an unauthorized individual accessed a database of ours that contained usernames, email addresses, and cryptographically protected passwords.

Payment account information is not stored on our servers.

Even though we store our passwords in protected form, as a precautionary measure we are requiring all users to change their passwords on the comiXology platform and recommend that you promptly change your password on any other website where you use the same or a similar password.

We have taken additional steps to strengthen our security procedures and systems, and we will continue to implement improvements on an ongoing basis.

Please note that we will never ask you for personal or account information in an e-mail, so exercise caution if you receive emails that ask for personal information or direct you to a site where you are asked to provide personal information.

We apologize for the inconvenience. If you have any questions, please contact us by sending an email to support@comixology.com

Unfortunately, the announcement appears to have sent thousands of users to the site to begun the process of re-setting passwords, and it looks like you may have to attempt changes more than once.

• Comixology: www.comixology.com

About the Author
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John Freeman

John is the founder of downthetubes, launched in 1998. He is a comics and magazine editor, writer, and Press Officer for the Lakes International Comic Art Festival. He also runs Crucible Comic Press.

Working in British comics publishing since the 1980s, his credits include editor of titles such as Doctor Who Magazine and Overkill for Marvel UK, Babylon 5 Magazine, Star Trek Magazine, and its successor, Star Trek Explorer, and more. He also edited the comics anthology STRIP Magazine and edited several audio comics for ROK Comics; and has edited several comic collections and graphic novels, including volumes of “Charley’s War” and “Dan Dare”, and Hancock: The Lad Himself, by Stephen Walsh and Keith Page.

He’s the writer of comics such as Pilgrim: Secrets and Lies for B7 Comics; “Crucible”, a creator-owned project with 2000AD artist Smuzz; and “Death Duty” and “Skow Dogs”, with Dave Hailwood.