Part Works publisher Eaglemoss goes out of business

British publisher Eaglemoss Limited – publisher of part work titles such as the Doctor Who Figurine Collection and current Hero Collector titles such as DC Comics, Ghostbusters and Star Trek – has, sadly, gone into administration.

The company filed a Notice of Intention to appoint an administrator today, bringing a sorry end to a publisher in operation since the 1970s, the victim of rising debt, loss of income from news stand sales during the pandemic lockdowns – despite attempts to change its business model.

Eaglemoss Doctor Who Figurine Collection

downthetubes sources suggest the company’s large debts finally caught up with them, with some company web services unavailable.

Naturally, fans of their various titles are dismayed, as are freelancers who have worked for the company recently, and are owed money.

The company, run by Eaglemoss Capital Limited, made an operating loss in the year ended 31st December 2020 of £10,504,086 (In 2019 it was £857,379).

Eaglemoss Star Trek - The Next Generation Collection

The company’s most recently filed accounts at the government’s Companies House for the year ended 31st December 2020 not only note restructuring of the company, but also a decrease in turnover of 36%, with Gross Profit decreased by 72% compared to previous year due to millions in stock destruction costs in 2020, and the reduced number of products released in traditional newsagents because of the Pandemic lockdowns.

Company auditors raised concerns about the company continuing as a going concern, and that “the continuing impact of the COVID-19 pandemic on the business remains significant, particularly in relation to the impact on suppliers, logistics, distributors and customers.

“The Company’s status as a going concern is dependent upon achieving the projected future performance, including the timing of revenues and cash receipts and the pivot of the business to a digital model. Whilst the directors are confident that the Company will achieve its forecasts, the continuing impact of COVID-19 and the challenges around moving to a digital model means that the level of annual revenue is difficult to predict accurately,” they also noted.

The California-class USS Cerritos (NCC-75567) from the only recently-launched Star Trek: Lower Decks Official Starships Collection

Eaglemoss published their first “partwork” back in 1975, since then expanding their range of products. Considered the world’s leading partwork publisher and licensed collectible company, down the years the company has produced, marketed and distributed more than 150 collections in more than 30 markets across five continents. in 13 different languages.

Across the globe, Eaglemoss employed a team of 110 people with offices in London, Paris, New York, Moscow, Sao Paolo and Warsaw. Its nearest rival is DeAgostini.

The company had begun to move away from its historical partworks publishing channel and was in the process of pivoting of the business toward the growing direct-to-consumers channels like Hero Collector, and digital offerings, but it’s clear the COVID lockdowns had a huge impact on revenues, despite hopes company changes would see a continuing reduction in its cost base, and bring it through difficult times.

Eaglemoss customers are being advised they cannot currently order items online
Eaglemoss customers are being advised they cannot currently order items online

Sadly, this seems not to be the case and now, Eaglemoss is, apparently, no more. In recent months, it has been running a number of stock sales on various e-commerce sites, including its own, every week.

If a company has borrowed too much money, and gets to the stage where it can no longer interest payments, principal repayments, or maintain payments for its operating expenses due to the debt burden, this would be a final nail in the coffin.

Naturally, we’re very sad to see such a large British publishing company with a significant portfolio aimed at genre fans go under, and we’re sorry for the staff who have lost their jobs, and freelancers impacted by this, including comic creators, too. The impact this will have on the news stand will be significant, unless a buyer is found.

It’s far too early to say whether rivals might “cherry pick” and continue some current titles, leaving customers with their part work models half complete and collections unfinished.

Greg Connell, Managing Director of InfolinkGazette, commented: “Eaglemoss is one of the world’s biggest names in licensed collectible, marketing and distributing more than 150 collections in more than 30 markets.”

He added: “revenue peaked at £68 million but had fallen to £31.6 million in the last filed accounts.”

What Happens Next?

The British courts will appoint an administrator, who will take over administration of the company, assessing its debts and assets, aiming to secure as much as possible for whoever Eaglemoss owe money to.

Initially, an administrator will also seek to find a buyer of the business, or parts of it. If that proves unsuccessful, the company will go into liquidation. All assets will be sold off, including the company web domains and customer database, before shutting the original company down, but this process may take several months.

Please note, this is a developing story, and we are awaiting official announcements from the publisher as to its future

For announcements and details of what customers should do regarding refunds and more, keep an eye on en-gb.eaglemoss.com

The Eaglemoss customer service page is at https://en-eu.eaglemoss.com/customer-service

• It can take few days for a Notice of Intention to be advertised in The Gazette, which features all official announcements of insolvency in the UK, and for Companies House to be updated

• Check out the Press Gazette or InPublishing for more detailed industry assessments as this story develops

The founder of downthetubes, John works as a comics editor, writer, as Creative Consultant on the Dan Dare audio adventures for B7 Media, and on promotional work for the Lakes International Comic Art Festival. Working in British comics publishing for over 30 years, his credits include editor of titles such as Doctor Who Magazine, Star Trek Magazine and Babylon 5 Magazine. He also edited the comics anthology STRIP Magazine and edited several audio comics for ROK Comics. He has also edited several comic collections, including volumes of “Charley’s War and “Dan Dare”. He’s the writer of “Crucible”, a creator-owned project with 2000AD artist Smuzz, published on Tapastic; and “Death Duty” and “Skow Dogs” with Dave Hailwood for digital comic 100% Biodegradable.



Categories: Doctor Who, downthetubes News, Magazines, Merchandise, Other Worlds, Star Trek, Television

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20 replies

  1. So sad to hear of this. Also concerned if I’ll ever get my ordered items (they took £50 by direct debit for some unannounced Star Trek items). So sad for the collectors of their various lines and especially for their hard working staff.

    • All I can suggest at this point is that you keep an eye on the Eaglemoss web site, Nicholas – and presumably, the administrator should have some obligation to update customers on what is happening.

    • I worked for Eaglemoss, on and off, as a freelance. since 2012. Great bunch of people and genuinely good products. I’m saddened by what’s happened; I’m actually owed money – probably a fair bit more than the average customer but it is what it is… I’ve been in this situation before. It’s a hazard facing all freelances in the publishing/collectibles market. I would say that’s why as a workforce (for want of a better word) we need to charge a bit more than a staffer. Shame Eaglemoss never got that bit (mind you, I’d now be owed more!).

  2. I suspect (and sincerely hope) we may see someone step in here though that could well involve some cherrypicking. Their customer database however must be a huge asset, potentially invaluable to anyone in a similar or related industry.

  3. what stock destruction? did a ship sink or something?

  4. I knew this was coming.
    I do a build series on youtube for the enterprise D build.
    No information from eaglemoss for months, and no new model ships on sale.
    Seems to me they knew they had issues and chose not to tell us and keep taking orders and money.
    I have a part build model that will never get built, and a small fortune spent on parts that are worthless in there current state.
    What do i do now?

    • Same. I’m doing the ECTO-1 and was really close to being done and now it’s basically just a waste of time and money.

    • I am doing the Enterprise D. Not had any issues since April but my bank confirmed that mo payments were taken by Eaglemoss in May or June so it looks like they are playing fair

    • Ditto. About 50% on the Enterprise D. Useless scrap now.

      EagleMoss had and violated their duty to inform us that this was coming. They gladly took the money knowing subscribers would end up hosed.

      • I heard about it on friday 22nd. I am from Germany and having my own web shop. They have withdrawn the next year abo payment from my account on June 9th,2022 and I instandly called my bank to get it back. That is possible within 8 weeks when withdrawn by German Lastschrift, means when Eaglemoss orders the bank to take it from my account. Luckly this payment is save back on my account, but as all the other subscribers I am having a 500 € ruin sitting on my workbench. Just 38 sets missing!
        I have had all the time problems to send e-mails to the customer service in Germany, they simply send a retun message they were araised!
        Lukily this didn’t happen during the DeLorean period. I got five of them going…

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  1. Eaglemoss, Makers of the Doctor Who Figurine Collection, Goes Into Administration – The Doctor Who Companion
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